About this service

prepare.xtremepape.rs is operated by the team behind xtremepape.rs — the free Cambridge past-papers archive and student forum that has been online since 2010. We are a small independent operator.

This service is independent. We have no affiliation with, endorsement from, or connection to Cambridge Assessment International Education (CAIE), the University of Cambridge, UCLES, or any examination board. Cambridge IGCSE®, O Level®, AS Level®, and A Level® are registered trademarks of UCLES and are referenced strictly for descriptive educational purposes.

• General support & refund requests: [email protected]
• Business, press & partnerships: [email protected]
• Payment disputes & chargebacks: [email protected]
• Copyright takedown notices: [email protected]

We aim to respond to all customer inquiries within 2 business days. Most disputes are resolved within 14 days of first contact. Where additional time is required — for example, on disputed AI-marked answers that need manual review — we notify you within the initial 2-day window with an expected resolution date.

For payment disputes specifically, please use [email protected] so the request is routed straight to the right inbox.

See also our Terms of Service, Privacy Policy, and Refund Policy for the full terms governing use of the Service.